Imria Health Terms of Service
Welcome to Imria Health. These Terms of Service (“Terms”) constitute a legally binding agreement between you and Imria Health, LLC (“Imria,” “we,” “our,” or “us”). These Terms govern your use of the Imria Health mobile application, website, and all associated services and content (collectively, the “Services”). By using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
Eligibility and Acceptance
You may use the Services only if you are at least 18 years of age, or the age of majority in your jurisdiction, and can form a binding contract. If you are under 18, you may only use the Services under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.
By accessing or using the Services, you confirm that you have read, understood, and agreed to these Terms, and, where applicable, that you have the authority to bind any organization on whose behalf you use the Services.
We reserve the right to update or modify these Terms at any time. Changes are effective upon posting. Continued use of the Services following updates constitutes acceptanc
Nature of the Services and Limitations
Imria Health provides digital tools for health education and care navigation support. The Services may include:
- Personalized educational content
- Physician consultations for advocacy and guidance (not medical diagnosis or treatment)
- Visit preparation tools to support communication with licensed medical providers
- AI-driven health guidance and Q&A
The Services are not intended to provide medical advice, treatment, or diagnosis. No doctor-patient relationship is established through your use of Imria. You must consult a qualified healthcare provider before making health-related decisions. In case of a medical emergency, call 911 or go to the nearest emergency facility.
Account Registration and Conduct
To access certain features, you may need to register for an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
You agree not to:
- Use the Services for unlawful or commercial purposes
- Post false, misleading, or harmful content
- Access or tamper with non-public areas or systems
- Attempt to reverse engineer, copy, or scrape content or code
- Interfere with the normal operation or security of the Services
We may suspend or terminate your access to the Services at any time for any reason, including violation of these Terms.
Fees and Payment Terms
Some features, such as physician consultations, may require payment. Fees will be disclosed in advance. All payments are final unless otherwise stated. Payment processing is handled by third-party vendors and subject to their terms.
We reserve the right to change pricing or introduce new fees with notice. Continued use of paid features constitutes acceptance of any changes.
Privacy and Data Use
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and safeguard your data. By using the Services, you consent to our data practices as described in that policy.
Intellectual Property and Licensing
All materials within the Services, including but not limited to content, graphics, logos, code, and software, are the property of Imria or its licensors and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes.
You may not reproduce, modify, distribute, create derivative works from, or otherwise exploit any part of the Services without prior written consent.
External Content and Service Limitations
The Services may link to or incorporate third-party websites, services, or materials. Imria does not control and is not responsible for third-party content. Your interactions with third-party services are governed by their terms and policies.
We do not guarantee the Services will always be available, error-free, or meet your expectations. We reserve the right to modify or discontinue any aspect of the Services at our discretion.
Disclaimers, Liability, and Risk Allocation
The Services are provided “as is” and without warranties of any kind. To the maximum extent permitted by law, Imria disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Imria is not liable for any indirect, incidental, special, or consequential damages, including lost profits or data, arising from or related to your use of the Services. Imria’s total liability for any claim arising out of or relating to the Services shall not exceed the total amount you have paid to Imria in the six (6) months preceding the event giving rise to the claim.
You agree to indemnify and hold harmless Imria and its affiliates from any claims, losses, or expenses arising out of your use of the Services or violation of these Terms.
Legal Terms and Dispute Resolution
These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration under the rules of the American Arbitration Association in New Jersey.
You waive your right to a jury trial and agree not to participate in class actions. Each party may bring claims only in its individual capacity. If any provision is found unenforceable, the remaining terms will remain in effect. These Terms, along with our Privacy Policy, constitute the entire agreement between you and Imria. You may not assign your rights or obligations under these Terms without our written consent. We may freely assign or transfer our rights.
Force Majeure and Release of Claims
We are not liable for delays or failure to perform due to causes beyond our reasonable control, including natural disasters, labor disputes, technical failures, cyberattacks, pandemic-related disruptions, government actions, or any other force majeure event that makes performance impossible or impracticable.
You release Imria and its affiliates from all claims, liabilities, losses, and damages, whether known or unknown, that arise out of or relate to your access to or use of the Services. If you are a California resident, you waive California Civil Code Section 1542, which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
In addition, you waive any rights or protections provided by the laws of any other state, territory, or jurisdiction—whether statutory or grounded in common law—that are similar, comparable, or equivalent to California Civil Code Section 1542. Your agreement to this release is a material condition of your use of the Services. If you do not agree, you must not access or use the Services.
Contact
For questions or support, please contact us at support@imriahealth.com.
